ChemOffice/ChemDraw Site License Reactivation

The Chemistry Computing Facility has an renewed our Site License for CambridgeSoft's ChemOffice Professional for Windows and ChemDraw Professional for Mac for another year. This extends licensed software until December 13, 2018.  Any licenses obtained before September 2017 are now expired and will need to be reactivated.

If you are using a version earlier than 17, strongly suggested that you upgrade to version 16 or version 17. You may still continue to use an earlier version, but you will need to reactivate your software. Follow the instructions below. You should follow the appropriate set of instructions below depending on which platform you are running it on. If you have any questions, please email help@chem.upenn.edu or contact one of the Computing Facility staff.

 

Macintosh System Requirements

ChemDraw Professional 16

OS
  • Mac OS X 10.10 (Yosemite)
  • Mac OS X 10.11 (El Capitan))
  • Mac OS X 10.12 (Sierra)
Plugin/Control

NOTE: ChemDraw Plug-ins are no longer part of any ChemDraw 16.0 Mac packages.

RAM
  • 32 bit OS: 1 GB
  • 64 bit OS: 2 GB
Microsoft Office
  • Microsoft Office 2011
  • Microsoft Office 2016
  • including Office 365 support
Screen

Resolution: 1024 x 768 or higher

Disk Space
  • 10GB>

ChemDraw Professional 17

OS
  • Mac OS X 10.11 (El Capitan))
  • Mac OS X 10.12 (Sierra)
Plugin/Control

NOTE: ChemDraw Plug-ins are no longer part of any ChemDraw 16.0 Mac packages.

RAM
  • 32 bit OS: 1 GB
  • 64 bit OS: 2 GB
Microsoft Office
  • Microsoft Office 2016
  • including Office 365 support
Screen

Resolution: 1024 x 768 or higher

Disk Space
  • 10GB>

Apple offers free OS upgrades through their App Store. Penn Chemistry Computing may be able to loan you an upgrade USB drive if needed.  If you can't upgrade your OS, you can continue using an earlier version of ChemDraw.  Follow the instructions for previoius versions of ChemDraw below.

 

Windows System Requirements

ChemOffice Professional 16

OS
  • Windows 7 Professional and Ultimate (32 bit)
  • Windows 7 Professional and Ultimate (64 bit)
  • Windows 8.1 and 8.1 Pro (32 bit)
  • Windows 8.1 and 8.1 Pro (64 bit)
  • Windows 10 (32 bit)
  • Windows 10 (64 bit)
Plugin/Control
ChemDraw plugin/ActiveX control supports:
  • Microsoft Internet Explorer 10.x (32 and 64 bit)
  • Microsoft Internet Explorer 11.x (32 and 64 bit)
  • Firefox 27 or higher
  • Chrome 42.x or later does not support plug-ins on Windows

Due to changes in the Google Chrome environment and their deprecated support for global NPAPI’s, we can no longer offer CDAX on the Google Chrome browser after version 45. We are currently addressing the need in the market for support of the latest version of Chrome and we will update our customer base when that support becomes available. We apologize for the inconvenience this causes to our current customer base.

RAM
  • 32 bit OS: 1 GB
  • 64 bit OS: 2 GB
Microsoft Office
  • Microsoft Office 2010
  • Microsoft Office 2013
  • Microsoft Office 2016
  • Office 365
Screen

Resolution: 1024 x768 or higher

Disk Space

300 MB - 1 GB (1GB is for installing the full ChemOffice Professional). This is for installation only and does not include any creation/expansion of amy databases.

Other

.Net Framework 4.x

ChemOffice Professional 17

OS
  • Windows 7 Professional and Ultimate (32 bit)
  • Windows 7 Professional and Ultimate (64 bit)
  • Windows 8.1 and 8.1 Pro (64 bit)
  • Windows 10 (64 bit)
Plugin/Control
ChemDraw plugin/ActiveX control supports:
  • Microsoft Internet Explorer 10.x (32 and 64 bit)
  • Microsoft Internet Explorer 11.x (32 and 64 bit)

Due to changes in the Google Chrome environment and their deprecated support for global NPAPI’s, we can no longer offer CDAX on the Google Chrome browser after version 45. We are currently addressing the need in the market for support of the latest version of Chrome and we will update our customer base when that support becomes available. We apologize for the inconvenience this causes to our current customer base.

RAM
  • 32 bit OS: 1 GB
  • 64 bit OS: 2 GB
Microsoft Office
  • Microsoft Office 2013
  • Microsoft Office 2016
  • including Office 365 support
Screen

Resolution: 1024 x768 or higher

Disk Space

300 MB - 1 GB (1GB is for installing the full ChemOffice Professional). This is for installation only and does not include any creation/expansion of amy databases.

Other

.Net Framework 4.x

 

 

Reactivate ChemOffice Professional 16 for Windows

If you are running ChemOffice Professional 15, you don't need to reinstall the software, you just have to reactivate it with your original serial number for the Windows version. Follow the instructions below to reacivate your sofware.

  1. Ensure that you have an active Internet connection.

  2. Go to Cambridgesoft’s site: http://www.cambridgesoft.com/

  3. If you do not have a Cambridgesoft account set up yet, create an account using your SAS email as the account name.

  4. Click on the Login button and log into your Cambridgesoft account. Account name is usually your SAS email account address.

  5. Click on the “My Downloads” link under the Services heading on the right. Your serial numbers for both Windows and Mac should appear in the list. Look for the most recent listing for version 15 for Windows (expiring 12/13/2018) and use these codes for reactivation.

  6. Launch the ChemBioDraw software. You may receive a notification window which reads "Your activation code for ChemBioDraw Ultra Has Expired."

  7. Click on OK to clear this window and the software should launch normally.

  8. On the menu bar, click on Help, then Activate ChemBioDraw Ultra... and the registration window will open.

  9. Ensure that your Name, Email Address and Serial Number are filled in.

  10. Click on Activate over Internet button. A firewall warning notification window will open. Click on OK to continue.

  11. A window should open confirming that your software activation is complete. Click on OK to clear this window

  12. Your software is now activated until December 2018.

Reactivate ChemDraw Professional 16 for Mac

If you are running ChemDraw Professional, you don't need to reinstall the software, you just have to reactivate it with a new serial number and activation code for the Mac version. Follow the instructions below to reacivate your sofware.

  1. Ensure that you have an active Internet connection.

  2. Go to Penn Chemistry’s Site License page at Cambridgesoft http://sitelicense.cambridgesoft.com/sitelicense.cfm?sid=854

  3. Enter your SAS email address (username@sas.upenn.edu) and click on the Submit button.

  4. You will be led to the Software Download Page. You don't need to download or reinstall the software. Close this page.

  5. You should be emailed a new serial number and registration code. Proceed to step 11. If not, continue with these instructions.

  6. If you do not receive an email with your installation information, go to Cambridgesoft’s site: http://www.cambridgesoft.com/

  7. If you do not have a Cambridgesoft account set up yet, create an account using your SAS email as the account name.

  8. Click on the Login button and log into your Cambridgesoft account.  Account name is usually your SAS email account address.

  9. Click on the “My Downloads” link under the Services heading on the right.

  10. Your serial numbers for both Windows and Mac should appear in the list.  Look for the most recent listing (expiring December 2018) for version 15 for Mac and use these codes for reactivation.

  11. Launch the ChemBioDraw software.

  12. You may receive a notification window which reads "Your registration code for ChemBioDraw has expired..." If so, click on Enter New Registration. If not, click on ChemBioDraw Ultra in the menu bar then select Activate ChemBioDraw Ultra... from the menu.

  13. Enter your Name, Serial Number and Registration Code for your license and click the Begin button.

  14. Your software is now activated until December 2018.


Reactivate Earlier Versions (version 15) of ChemDraw

Windows

If you still wish to use the older version for Windows, you can follow the instructions above and use the serial number for the earlier version you are currently running.

Mac

If you want to keep using an older version for Mac, send an email from your institutional email address to informatics.customer_service@perkinelmer.com with the following information included:

You'll receive an email back with a new registration code (you re-use the same serial number). Enter that registration code on the popup message that indicates your site license is expiring.